Frequently asked questions

Once you've logged in you'll see an Edit Profile link. Click it and you can choose your shirt size. If you've entered an event and set your shirt size during registration, that takes preference. Team members can set their shirt size on the Edit Profile page.

Once logged in you'll see the event listed under your upcoming events, with a Pick your team mates button where you can add your team mates. Do not add yourself, as you are already part of the team. Adding them sends each of them a notification email. Make sure they sign the waiver and provide their emergency contact details.

You should receive an email telling you that you have been invited to a team. Register on CaptureFit using the same email address the invitation was sent to, then log in and finalise your entry — the site will prompt you. If you have already registered with a different email address, contact us so we can correct your team entry, or ask your team captain to re-add you on the correct address.

While the current captain is logged in, they will see a Change Captaincy link under the event. Clicking it generates a link to hand to the new captain, who uses it to take over captaincy.

Log in and look for the Finalize Your Entry link under the event — that is where you sign your waiver. If the link is no longer there, you have already signed. Team captains sign the waiver when they register the team, so they do not need to sign again.

Email the event organiser listed on the event's page and they can update it from their side.

You are welcome to use the platform. Request a demo or send us a message and we will get in contact to finalise your event details. You can also create your event yourself.

We have opportunities available for companies that want to partner or advertise with us. Please contact us for more information.

If you are using an iPhone and cannot log in, it is almost always because you are browsing in Private Mode. Apple explains how to turn private browsing off here: support.apple.com/en-za/HT203036.